Information We Collect

We collect personal information such as your name, delivery address, email address, phone number, and preferences provided during order placement, newsletter subscriptions, or customer inquiries. We may also collect limited browsing information to improve website functionality.

How We Use Information

Your information is used to process Cash on Delivery orders, arrange shipments, provide courier and order updates, manage eligible 14-day returns, respond to inquiries, improve our services, and send promotional communications where you have provided consent.

Cash on Delivery

Cash on Delivery is the only payment option available on the website. We do not collect or store credit card, debit card, banking, wallet, or other online payment information through checkout.

Cookies & Browsing Data

We may use cookies and similar technologies to maintain cart functionality, remember preferences, understand website activity, improve performance, and provide a smoother shopping experience.

Order & Delivery Information

Necessary order information, including your name, phone number, and delivery address, may be shared with trusted logistics and courier providers solely when required to process and deliver your order.

Marketing Communications

If you subscribe to promotional communications, we may send newsletters, product announcements, offers, and other relevant updates. You may unsubscribe from promotional communications at any time.

Data Protection

We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No internet-based system can be guaranteed to be completely secure.

Third Party Services

We may work with trusted service providers for logistics, website operations, communications, analytics, and other essential services. These providers receive only information reasonably necessary to perform their assigned services.

Data Retention

Personal information is retained only for as long as reasonably necessary to process orders, provide services, maintain required business records, resolve disputes, prevent misuse, and meet applicable legal obligations.

Your Privacy Choices

You may request access to, correction of, or deletion of personal information where applicable. You may also withdraw consent for promotional communications by using the available unsubscribe option.

No Sale of Personal Information

We do not sell, rent, or trade personal information. Information may be shared only when reasonably necessary to fulfill orders, provide requested services, protect website operations, or comply with applicable requirements.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services, practices, or applicable requirements. The latest version published on this website will apply to continued use of the website.

Acceptance of Terms

By accessing this website, browsing products, or placing orders, you agree to comply with these Terms & Conditions and the policies governing purchases, promotions, returns, delivery, and website usage.

Product Information

We make reasonable efforts to keep product descriptions, images, specifications, pricing, and availability accurate. Minor differences in packaging, labeling, colors, or product appearance may occur due to manufacturer updates.

Product Availability

All products are subject to availability. We may limit quantities, update listings, discontinue products, or correct inaccurate pricing and product information when necessary.

Orders

Submitting an order represents your request to purchase the selected products. Orders may be reviewed, declined, or cancelled if information is incomplete, products become unavailable, or an obvious listing or pricing error is identified.

Cash on Delivery

Cash on Delivery is the only payment method available. No credit card, debit card, online banking, digital wallet, or other electronic payment option is provided. The applicable order amount must be paid to the courier upon delivery.

Order Confirmation

After an order is placed, you may receive an order confirmation and delivery updates. Confirmation does not guarantee fulfillment where products become unavailable or operational circumstances require cancellation.

Customer Information

You are responsible for providing accurate name, phone number, email address, and delivery information. Incorrect or incomplete details may result in delivery delays, failed delivery attempts, or cancellation.

Shipping Policy

Orders are processed and dispatched within the estimated timeframe shown on the website. Delivery estimates may vary depending on destination, courier routing, weather, holidays, public events, or other circumstances beyond reasonable control.

Delivery Attempts

Customers are expected to be available at the provided delivery address and cooperate with reasonable delivery verification. Repeated failed delivery attempts or refusal of confirmed COD orders may affect future ordering eligibility.

Returns & Refunds

Eligible returns and refunds are governed by the applicable 14-Day Return Policy published on this website. Products must meet the stated return conditions before an applicable refund or adjustment is processed.

Promotions

Promotional offers may have specific eligibility requirements, validity periods, product restrictions, or quantity limits. Offers cannot be combined unless expressly stated and may be withdrawn or modified without prior notice.

Website Use

You agree not to use the website for fraudulent orders, misleading activities, unauthorized commercial purposes, attempts to disrupt website functionality, or any activity prohibited by applicable law.

Limitation of Liability

To the extent permitted by applicable law, liability relating to an affected order is limited to the direct purchase value of the goods ordered. We are not responsible for indirect losses or delays caused by circumstances beyond reasonable control.

Changes to These Terms

These Terms & Conditions may be updated periodically to reflect changes in products, services, operational practices, or applicable requirements. The latest version published on this website will apply to continued use of the website.

14-Day Return Policy

Eligible products may be returned within 14 calendar days from the date of delivery, subject to the conditions described in this policy.

Eligibility

Returned items must be unused, unwashed, undamaged, and in their original packaging with tags, labels, accessories, and other included components intact.

Non-Returnable Items

Certain products may not qualify for return due to hygiene, safety, or product-specific requirements. Perishable goods, opened personal care products, digital products, gift cards, and clearly marked non-returnable items are excluded.

Return Request

Return requests should be submitted within 14 calendar days of delivery using the available return process. You may be required to provide your order number and relevant product information.

Return Process

Once a return request is reviewed and approved, applicable pickup or return instructions will be provided. Customers should follow the specified return method and packaging requirements.

Return Shipping

Return shipping arrangements may depend on the reason for the return and the product involved. Where applicable, eligible return shipments may be arranged through an approved delivery service.

Damaged or Incorrect Items

If an item arrives damaged, defective, or different from the item ordered, report the issue as soon as reasonably possible. Photographs or additional information may be requested for verification.

Inspection

Returned products are inspected after receipt. Returns may be declined if an item shows signs of use, damage, washing, alteration, missing components, or does not meet the stated eligibility requirements.

Refund Processing

Approved returns may qualify for a refund or applicable adjustment after inspection. Processing times may vary depending on verification and the applicable refund procedure.

Cash on Delivery Refunds

Cash on Delivery is the only payment method available. Since payment is collected upon delivery, approved refunds for eligible COD orders will be handled through the applicable refund process after the return is accepted.

Order Cancellation

Cancellation may be available before an order is dispatched. Once an order has entered the delivery process, cancellation may no longer be available and the applicable return procedure may apply.

Policy Updates

This Return Policy may be updated periodically to reflect changes in products, services, or operational requirements. The latest version published on this website will apply to eligible returns.